What browser do you recommend I use?
When accessing our online grant portal, we suggest using one of the following browsers: Google Chrome 14 or higher, Firefox 9 or higher, or Safari 4 or higher. Internet Explorer is also acceptable, but you may encounter some minor technical issues.
What is the maximum allowable file upload size?
Each upload question indicates the maximum file size allowed.
How do I delete a file that I have uploaded to the application?
There are two ways to remove an upload file from an application:
- After the file has been uploaded, a delete button will appear below the file name. Clicking DELETE will remove the file.
- To replace the file, a new file can be uploaded in its place. Simply upload the new file to the question and the old uploaded file will be erased.
Can I upload more than one file in an upload field?
Applicants can only upload a single document in response to an upload question. If an applicant has more than one file to upload, files must combined into a single file prior to uploading.
Why am I having trouble uploading a file?
There are a few different reasons one may experience file upload issues:
- File names – remove extra periods, or replace them with a dash or underscore character, and check the length.
- File size – files that exceed the maximum file size limit will cause an error. Compress the files before uploading.
Is there a specific budget template to adhere to?
Yes. The standard budget templates required may be accessed below:
Do I need a fiscal sponsor?
The Pittsburgh Foundation can only pay grants to registered 501(c)(3) nonprofit organizations (including churches) or to a public entity such as a town, public school or state agency. All others will need to use a fiscal sponsor. Contact ritchiej [at] pghfdn.org (Jill Ritchie) for guidance on this subject.
What is a fiscal sponsor?
The National Council of Nonprofits defines a fiscal sponsor as "a nonprofit organization that provides fiduciary oversight, financial management, and other administrative services to help build the capacity of charitable projects." Click here to learn more about fiscal sponsorship.
We have misplaced our login information. How do we retrieve it?
If you cannot locate your password, return to the online grant portal and select the "forgot password" link on the home page. If you cannot locate any of the login information for your organization, please contact steinmetzj [at] pghfdn.org (Jennifer Steinmetz ) to retrieve your organizational profile information.
My organization is applying for two different grants using two different applications. Do I need two organizational profiles?
No. You should only create one profile per organization. The online grant portal will save all of your applications in a logical and chronological order so that you can return and review past requests.
How do I see the status of my request for funding?
Log on to the online grant portal and you'll see the status of your request(s) on the organizational dashboard screen.