Reports to: Director of Operations
Position Status: Full-Time/Non- Exempt
Location: Hybrid/ 3 days in office
Hiring Salary Range: $55,300 - $62,000
The senior scholarship coordinator is responsible and accountable for the administration, execution and integrity of the Foundation’s scholarship program and awards. This includes assurance of data integrity and accuracy within all the Foundation’s repositories of scholarship information. Additionally, the senior scholarship coordinator manages the recruitment, training and workflow for volunteer scholarship committee members to ensure compliant and timely committee review. Central to the role, the senior scholarship coordinator is responsible for developing, cultivating and maintaining relationships with stakeholders. This includes collaborating across departments, reaching out to school officials to promote program awareness, and assisting student applicants/families as they navigate the scholarship application process—to ensure processes, projects and communications are streamlined and completed in a timely manner.
PRIMARY DUTIES AND RESPONSIBILITIES
- Coordinate assigned scholarship processes from application to review and award.
- Work across departments to create communication and application materials.
- Provide outreach and customer service to high schools, colleges/universities, students, community organizations and scholarship donors regarding scholarship application requirements, deadlines, and application process and to ensure a robust pool of applicants.
- Manage the application dashboard to ensure timely review, decisions and correspondence.
- Review scholarship nominations to ensure compliance with donor intent and legal requirements.
- Prepare awards for payment.
- Maximize spending of the program’s annual budget.
- Understand and communicate IRS scholarship requirements to stakeholders.
- Provide ongoing process analysis, improvement and updating of scholarship-related standard operating procedures.
- Assure data integrity and accuracy in all Foundation’s repositories of information, including webpages, application portal and CRM (Constituent Relationship Management) database.
- Coordinate volunteer scholarship committee.
- Recruit new committee members as needed and ensure compliance with relevant IRS restrictions.
- Provide volunteer orientation and education by creating annual workshops, online resources (tutorials and handbooks), in addition to working directly with the committee members individually as needed.
- Notify committees of timeline, budget, processes and best practices and keep close contact throughout the scholarship award cycle.
- Collaborate closely with the Development and Donor Services team.
- Facilitate routine meetings between teams.
- Accompany Development and Donor Services staff in meetings with scholarship donors or prospects, as needed.
- Assist Donor Services staff in troubleshooting when issues with scholarship funds arise and serve as a second point of contact for the Foundation.
- Assist in creating robust engagement opportunities for scholarship donors that adhere to the Foundation’s direction regarding new engagement of scholarship fund donors.
- Participate in an internal working group to identify and implement solutions for long-term operational sustainability.
- Other duties as assigned.
KEY SKILLS AND ABILITIES
- Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity, equity and inclusion.
- Commitment to the Foundation’s values of accountability, collaboration, community, racial justice and trust.
- Excellent communication and organization skills.
- Demonstrated attention to detail, organizational and problem-solving skills.
- Flexible, responsive and collaborative work style with a strong service mentality.
- Strong written and verbal communications skills.
- Possess ability to multitask and prioritize deadlines.
- High degree of technological curiosity and competency.
- Proficiency with Microsoft Outlook and Excel.
QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree or equivalent experience.
- Minimum of three years of relevant experience, preferably in a nonprofit or foundation environment.
- Experience in data/database management preferred.
Knowledge of higher education and financial aid practices and processes preferred.
Interested candidates should submit an online application with resume and cover letter by June 7, 2023. No phone calls please.
THE PITTSBURGH FOUNDATION IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND INCLUSION.